Telephone Answering Service

kmbookkeeping · 03-09-09, 20:49

Hi,

I am on the lookout for a new telephone answering service. I currently use one, however sometimes I don't get my messages for hours, if even the same day.

They also seem to have confused a client.

I currently pay £1.35 per message. I tend to answer most calls myself, I just need someone to take up the slack when I can't get to the phone, or be disturbed.

Thanks

Kris

Mike Lewis · 04-09-09, 12:14

Kris,

Are you specifically looking for a human service, or are you considering automated systems like BT CallMinder?

Mike

kmbookkeeping · 04-09-09, 12:29

Hi Mike,

It really needs to be human. People just don't want to leave messages on a machine.

Kris

Gouldie0 · 04-09-09, 17:21

Hi Kris,

The following link will take you to a website of a contact on another forum of which i am a member. The forum is the UK equivalent of this forum (UK Business Forums), the contact comes highly recommended from the clients they currently have through this forum.

The link is: bananaoffice

They provide telephone answering services and much more, you'll need to get in touch with Ashley who runs the business to work out if they can provide the service your looking for.

Kind Regards

Neil

derekb · 05-09-09, 12:15

Hi I use a company called connect solutions and they are excellent. contact
jack@connect-solutions.co.uk and tell them Derek from cornerstone suggested them to you. We get messages as soon as they come in by text or e mail.

barryhynd · 05-09-09, 21:07

I would put a wee vote in for Connect as well as I have also used them in the past. From memory I think they are also based down at Straiton. I'm not sure if they actually offer a per call package but i'm sure they could sort you out with something.

stugster · 16-09-09, 10:24

Have you tried speaking to Lynda from Virtuo? She is a professional down-to-earth person who will be more than happy to discuss your needs. Give her or her staff a call on 0131 561 0100.

Let her know I sent ya!